Ethics
- Apollo members commit to contribute to the goals of the network as outlined in the concept details.
- Apollo members commit to work closely together in a friendly family atmosphere, whilst respecting each other’s identity, culture, religion and political situation.
- Apollo members commit to the running programs offered by the network (i.e. container incentive programs, insurance programs, …) as much as possible.
- Apollo members commit to work in compliance with the worldwide anti-corruption rules and regulations, as outlined in detail by the Apollo Cargo Alliance.
- Apollo members commit to honor the rules and regulations set by both the network and FIATA in respect of the usage of the “Atlas Line” house bills of lading.
- Apollo members commit to honor the rules and regulations set by the USA Federal Maritime Commission (FMC) and by any other national or international shipping forwarding or maritime association.
- Apollo members commit to reply to all freight inquiries within 48 hours, if possible even within 24 hours.
- Apollo members refrain from back-selling to each other’s customers both at country of origin and country of destination.
- Apollo members commit to reply to all sales leads within 72 hours.
- Apollo members commit to pay their membership fees and any other dues linked to Apollo programs or conferences in a timely manner, and not later than 30 days after invoice date.
- Apollo members commit to attend the annual Apollo Conference.
- Apollo members commit to reply to emails from the Apollo HQ.
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